What happens after a “No Call, No Show”?

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The card used to book will be charged and the client may be blocked from future scheduling because of the lack of communication.  Clients receive a confirmation email after booking and two reminder emails the day before.  In order to keep prices fair for everyone and for Dee’s to be around for the long term, we have policies in place to minimize the loss of income.  If the card is declined, an invoice will be sent that must be paid immediately.  The client will not be able to return if the invoice is not paid immediately and has made no communication to resolve the debt.  Any no-show that is not paid, must be paid in-full before a client can return.

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