All canceling and rescheduling is done by logging in to your Vagaro account. There is no canceling or rescheduling done through the phone, in person, or through Dee as she is busy tanning clients.
PLEASE NOTE: THE SCHEDULING SYSTEM HAS CHANGED FROM SCHEDULICITY TO VAGARO.
IF YOU HAVE A VAGARO ACCOUNT, PLEASE USE THAT EMAIL AND PASSWORD.
IF YOU ONLY HAVE A SCHEDULICITY ACCOUNT, PLEASE USE THAT EMAIL AND PASSWORD.
All information has been transferred over. All scheduling/canceling/rescheduling must be done through Vagaro.
You may cancel or reschedule an appointment any time prior to 24 hours of the scheduled time. The scheduling system will not allow canceling or rescheduling within 24 hours. Once an appointment hits 24 hours prior, it is confirmed. There is no canceling or rescheduling within 24 hours of an appointment, this includes appointments made within 24 hours of the appointment start time. This will be marked as a no-show and the card used to book will be charged. This policy is clearly stated under the description of the service before the appointment is scheduled. Dee has a large clientele and once an appointment is reserved it is no longer available for others to book.